Intake Paralegal - Bilingual - Investigator

Phoenix, AZ
Full Time
Mid Level

Are you a driven, organized intake paralegal with a passion for helping others? Are you excited by the prospect of joining a team environment of experienced legal professionals assisting injury victims? Do you enjoy having fun with co-workers in a casual environment, while delivering record setting service and results? If so, Thompson Law LLP is the right firm for you. 

Thompson Law’s vision is to be the law firm of choice for every person injured or killed due to preventable tragedy, while providing our clients world class service and record-setting results. We have built a spectacular team that delivers on those ideals. 

In 2021 alone, Thompson Law claimed 3 of the Top 20, 15 of the Top 50, and 39 of the top 100 personal injury settlements in the State of Texas (Top Verdict).  

Clients who have suffered a life-disrupting injury due to the negligence of others place their trust in us to help put them on the best path forward. We are looking for dynamic intake paralegals who understand the importance of client service and have the desire to shepherd our clients through this process.  

Delivering record-setting results for our clients while providing the highest level of client service is why our firm is one of the most rapidly growing and successful personal injury firms. With our current intake paralegal opening, you can be a part of this mission and our unparalleled growth. 

Thompson Law is seeking an intake paralegal/investigator.  The position will generally entail answering incoming calls and responding efficiently and accurately to callers including addressing concerns, notifying paralegals and investigators, providing excellent customer service, and other administrative duties. Overall organization and attention to detail are necessary to this position along with the willingness and ability to interact in a caring manner with potential new clients over the phone. Candidates will be a part of a fast-paced team environment that is committed to great work and enjoying what we do.  Overall organization and attention to detail are necessary to this position along with the willingness and ability to interact with clients over the phone and in person. Spanish speaking is required for this position.

Minimum Qualifications: 

  • Proficient computer and administrative skills.
  • Overall organization and attention to detail are absolutely necessary.
  • Willingness and ability to interact with clients, adjusters, and other lawyers/paralegals over the phone and in person. 
  • Candidates should be energetic, outgoing, collaborative, and ready to bring the ROAR to Thompson Law – the Lion Law Firm – clients.    
  • Bilingual in English and Spanish

Preferred Qualifications: 

  • Personal injury law firm experience.

Benefits:  

The position offers a competitive above market salary along with full benefits, including health insurance, paid time off, yearly bonus, and a 401(k) with employer contributions, to name a few.  

If you are interested in this opportunity, please provide your resume. Thanks for your interest and we look forward to hearing from you.  

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